Insurance and Financials
Learn about Insurance and Financial workflows at athenaOne to create and manage different patient claims, and manage payments and payment instructions.
Adding and Updating Insurance Information
Instructions and APIs for creating and managing insurance and insurance package details for a patient.
Learn about payment plans in athenaNet for a practice. Use the instructions to create and manage payment plans for patients
Record, manage payments made via different modes (cash, check, credit) for a patient.
Appointment Based Claim Creation
Create and manage claims for appointments. Learn the workflows and instructions to submit accurate claims.
Attach documents to a Claim
Add, manage claim documents for assisting in claim processing. Use attachment class information for better document organization.
Bypassing athenaNet’s allowable and fee schedules
Learn about the fee-schedules and instructions on bypassing fee schedule or allowable schedule at the time of claim creation
Charge Entry - Billing for Services
Review and confirm the services, CPT codes, units, diagnosis and other information for an encounter before creating a claim.
Claim Creation Outside of an Appointment
Learn claim creation process for claims not associated with either appointments or encounters.
Credit Card Payment - Email Receipts
Instructions for sending patient emails for credit card payments
Patient Balances and Payment Collection
Check patient's expected copay for the appointment (checking-in or booking), and the patient's outstanding balances at the claim level
Learn about patient contracts in athenaOne and how to better leverage/integrate with patient contracts feature.
Instructions for testing payments workflows via test-numbers, and quick tips on error/exception handling.
View, update Chronic Care Management (CCM) enrollment of patient with CCM eligible insurances
Create, view, manage claim details for an appointment. Additionally subscribe to list of changes to patient's claims.
View list of standard, or case-policies for insurance packages. Additionally create, manage local insurance packages at the practice.
One Year Payment Contract
View list of 1-year contract for a department at the practice. Additionally view, manage 1-year contract details.
View, manage patient's insurance package details. And create patient's specific case-policy details.
View, create patient's payment plan details. Additionally retrieve list of non-credit card payment methods.
Create or view payment-receipts for a patient, or paymentID. And send emails with payment-receipt details.
Single Appointment Payment Contract
View single-appointment contract payment terms/contracts. And create appointment's payment information.