Payment
If you are a patient looking to make a payment, please click here to Make a Payment or contact your provider.
The Payment feature allows the user to make credit card payments including initiating a payment plan. Credit card payments can also be voided and non-credit card (cash/check) payments can be recorded in athenaNet. In addition, credit card payments not made via athenahealth's Credit Card Plus (CCP) can be recorded as having been made, however, we highly recommend using CCP (and /collectpayment).
Record Payment
The POST /patients/{patientid}/recordpayment call allows partners to record payments made via cash, check, or credit card payment outside of athenahealth's Credit Card Plus (CCP) processing.
Do not use this feature if the check is being scanned at the front desk using athenaNet, if a credit card payment is being made within athenaNet via CCP, or a payment is made via API using POST /patients/{patientid}/collectpayment. This will result in payments being double counted.
Endpoints
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Primary
Enter patient's payment information
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❙ Request Body
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Expand allEnter appointment's payment information
Input Parameters
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❙ Request Body
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Expand allRecord patient's payment information details
Input Parameters
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❙ Request Body
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Expand allVoid an individual payment from an epayment ID.
Input Parameters
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Output Parameters
Expand allRecord a Patient Payment made via a third party vendor
This API will record when a patient has made a payment via a third party vendor. It is important to note that the third party vendor will actually conduct the transaction. This API is simply for recording that transaction after the fact. Additionally, the third party vendor can use this API to tell athena to tie a given payment to the Copay portion of a patient's balance. Lastly, if the third party vendor is using athena's current Credit Card Processor (CCP), which is Elavon, then they can also provide additional details (i.e. VENDORTERMINALID and BANKDEPOSITDATE) in order to drive automated reconciliation between the movement of the money and the indicated payment transaction.
Input Parameters
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❙ Request Body
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Expand allRecord a Patient Refund made by a third party vendor
This API will record when a patient has been refunded via a third party vendor. It is important to note that the third party vendor will actually move the money back to the patient. This API is simply for recording the transaction after the fact. Additionally, this endpoint only accepts full refunds. If a partial adjustment is needed, please use the Adjustments API.
Input Parameters
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❙ Request Body
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Expand allRecord an adjustment to a patient balance made by a third party vendor
This API will allow third party vendors to adjust off any portion of a patient balance on each charge line. Note that each adjustment can not exceed the total outstanding charge amount. This endpoint can be used for scenarios where third party vendors may offer discounts (e.g. when a payment is made in full within a certain timeframe). Note that if all charges of a claim are fully adjusted off, the claim will be moved to 'CLOSED'.
Input Parameters
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